Warranty

At Spare Mover, we stand behind the quality of our products and offer a warranty on select items to ensure your satisfaction. Please review the details of our warranty policy below.

1. Warranty Coverage

1.1 Products Covered
The warranty applies to select mobile phone and tablet spare parts and accessories. The product description will indicate if the item is covered under warranty.

1.2 Warranty Period
The warranty period typically ranges from 30 to 90 days depending on the product, starting from the date of purchase. The specific warranty duration will be mentioned in the product details.

2. Warranty Exclusions

The warranty does not cover the following:

• Damage caused by misuse, improper installation, or unauthorized repairs.
• Physical damage, including cracks, scratches, or dents.
• Water damage, electrical surges, or other external causes.
• Normal wear and tear of the product.
• Products that have been modified or tampered with.

3. Warranty Claims Process

If you believe your product is defective and covered under warranty, follow the steps below:

1. Contact Us: Email us at support@sparemover.com or call +918419008700 within the warranty period with your order number, product details, and a description of the issue.

2. Inspection: Once we receive your claim, we will provide instructions for returning the product for inspection. Please ensure the product is securely packaged to avoid further damage during transit.

3. Approval: After we inspect the product and verify the defect, we will either:

   • Repair the product, or
   • Replace it with a new or equivalent product (depending on stock availability), or
   • Offer a refund if a repair or replacement is not possible.

4. Return Shipping: Customers are responsible for shipping the product to us for inspection. If the warranty claim is approved, we will cover the return shipping costs for sending the repaired or replaced product back to you.

4. Repair and Replacement

• Repair: If the product is repairable under warranty, we will fix any defects at no additional cost.
• Replacement: If the product cannot be repaired, we will replace it with an identical or similar product.
• Refund: In cases where repair or replacement is not feasible, we will issue a refund equivalent to the original purchase price of the product.

5. Limitations of Liability

• Spare Mover is not responsible for any damages, including incidental or consequential damages, that may result from the use of the product.
• Our warranty is limited to the repair or replacement of the defective item, or a refund of the purchase price, as determined by us.

6. Non-Warranty Repairs

If your product is out of warranty or the issue is not covered by warranty, you may still contact us for assistance. We can help facilitate repairs at an additional cost, depending on the nature of the issue.

7. Contact Us

For any questions or concerns about our warranty policy or to initiate a claim, please contact us:

Spare Mover
Email: support@sparemover.com
Phone: +918419008700
Address: Shop No-RJT.0020A, Community Center, Wazirpur Industrial Area, North West Delhi, Delhi, 110052, India