At Spare Mover, we are committed to providing fast, reliable, and cost-effective shipping for all our customers across India. Please read the following details regarding our shipping process, costs, and timelines.
1. Shipping Locations
We offer shipping services throughout India. Whether you're in a metro city or a remote area, we ensure that your order reaches you in a timely manner.
2. Shipping Charges
- Standard Shipping: Shipping charges may vary based on the weight of the product and the delivery location. The exact shipping cost will be calculated at checkout.
- Free Shipping: We offer free shipping on select products and orders that meet a minimum purchase amount. Please check the product details or promotions for free shipping eligibility.
3. Delivery Time
We aim to deliver your order as quickly as possible:
- Metro Cities: 1-4 business days
- Non-Metro Cities and Remote Areas: 5-10 business days
Please note that delivery times are estimates and may vary depending on factors such as product availability, location, and courier service conditions.
4. Order Processing Time
- All orders are processed within 1-2 business days after the order is placed.
- Orders placed on weekends or public holidays will be processed on the next business day.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS with tracking details. You can track your order in real-time through the provided tracking link.
6. Shipping Partners
We collaborate with reputable courier services to ensure that your products reach you safely and on time. Our shipping partners may vary based on location and availability.
7. Undeliverable Packages
If a package is undeliverable due to incorrect shipping details provided by the customer, failure to receive the package, or refusal to pay COD (if applicable), the customer will be responsible for the return shipping charges. We recommend providing accurate contact and shipping details to avoid delays or issues.
8. Cash on Delivery (COD)
We offer Cash on Delivery (COD) as a payment option for most locations in India. However, customers opting for COD are required to pay a non-refundable amount upfront as confirmation. Please check the availability of COD service at your pin code during checkout.
9. Delays and Issues
While we strive for timely deliveries, unforeseen delays may occasionally occur due to factors beyond our control (e.g., weather conditions, strikes, or transport issues). We will keep you informed if your order is affected.
10. Contact Us
If you have any questions about shipping, tracking your order, or issues with delivery, please feel free to contact our support team at:
Spare Mover
Email: [email protected]
Phone: +918419008700
Address: Shop No-RJT.0020A, Community Center, Wazirpur Industrial Area, North West Delhi, Delhi, 110052, India
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